Frequently Asked Questions
How can I make a payment?
Cash on delivery
When will my order be shipped?
Once your order is approved, they will be delivered to the shipping company within 2 business days. During discount periods, this period may take up to 5 business days.
How much is shipping?
Shipping is free for purchases of 500 Shekels and above. Delivery fee for purchases (WILL INCLUDE THESE RATES ONCE WE HAVE THEM).
What are the return conditions?
Returns are not allowed, only Exchange with receipt within 3 days of purchase. The product(s) must be brought to us in their original packaging, undamaged, unused, and not damaged due to usage error. Otherwise, no exchange will be made. Mask and earring products are not suitable for return due to their hygiene content.
How can I exchange my product?
In-store with the original receipt.